|
Vendaval -> "Revenge of the ticket agents" (10/1/2007 9:41:06 PM)
|
"Revenge of the ticket agents"
4 secret ways airline employees even the score
By Christopher Elliott
" In interviews with ticket agents, airline employees and travelers, I’ve learned that ticket agents can punish problem passengers in a variety of ways, often without anyone even knowing it. They can exact their revenge on travelers by bumping them off flights, forcing them to check more luggage or, in Arbani’s case, sending them to a security line for a once-over from the TSA.
That’s not to suggest that America’s airports are staffed by vindictive airline employees. Despite their industry’s recent turbulence, most airline workers are professionals who wouldn’t think of abusing their position. But you never know when you’re going to meet a rogue agent — or when you might rub an otherwise law-abiding airline employee the wrong way, incurring that person’s quiet wrath. "
Read the rest of the article here -
http://www.msnbc.msn.com/id/21080989/
|
|
|
|
