I re-registered and still cant log into the site!! (Full Version)

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Firebirdseeking -> I re-registered and still cant log into the site!! (10/20/2011 6:51:52 PM)

I re-registered a new user name and password, still could not log on. REbooted, used another browser (IE) and I still cannot get into the site. Since I am not recognized by the site as a member, I cannot contact support. Can anyone suggest ANYTHING?? is there no webmaster to this site, and I wonder how many other people are habing this problem, and are just giving up with Collarme??




HeatherMcLeather -> RE: I re-registered and still cant log into the site!! (10/20/2011 7:48:14 PM)

You're signed in under this name, so contact support under this name.




Firebirdseeking -> RE: I re-registered and still cant log into the site!! (10/21/2011 5:36:21 PM)

Heather, to contact support, you have to be able to get past the forums and into the site, scroll down and click on support. That is what I am saying, I cant do that. I re-registered; created another name and password, and sent a message to support, and still have not heard from them! is support on vacation? is there NO support? WTF?




HannahLynn -> RE: I re-registered and still cant log into the site!! (10/21/2011 5:51:44 PM)

it can take a couple of fucking days.




Termyn8or -> RE: I re-registered and still cant log into the site!! (10/23/2011 10:58:06 AM)

First of all, the link you use to get here should be http(all that shit) /collarme.com/ and it should end in bhcp=1

If it does not it is probably the wrong link. I have noticed people having this problem more than once. I have been on from quite a few different PCs and I have the opposite problem. When I log on it gets a cookie and then no more login, it is automatic. Thus I will not sign on with a PC that is not mine, however for content you don't have to, like some joke or link I want to show someone, things like that.

Somewhere on these pages there is a clickable "delete all cookies". I think you should try that. That should delete the cookies associated with this site. You don't want to let the browser do it because then you find yourself reregistering for all kinds of things all over again, I would never fo that so don't listen to these people with the delete cookies and clear cache shit, it's bullshit. It's first tier tech support script designed to make the customer think something is happening, but it does work in 1 out of about 1,000 cases.

You only want to delete the CM cookies, you can do it manually but it would take too long to walk you through it. OK, on THIS SITE, delete all cookies and then go to Google. Search for collarme dot com. Use the obvius result. It should bring you to the main page but you should not be logged in. Bookmark THAT page, or set to favorites, whatever. Then log in, the lil window should be on the left side. You'll notice the buttons do not include read mail and a few other things. Log in. When it refreshes you should have all the buttons.

There is no way from there that you can't get to everything. I have seen this problem more than once and it seems like it either gets resolved in private or people just get a new username or something, or maybe even a new PC. Whatever, but I have not seen the resolution in the forum. I think the problem has to do with poeople using PCs differently, it's hard to explain.

I do not know if this part will be exactly how your thing will work, but once I log in it seems the site modifies the URL in my bookmarks and then that is when it has the bhcp=1 at the end. You might have to log in and THEN bookmark the page if you want to log in transparently, depends on the browser and security settings probably. I have no security settings because I just reload when things get FUBARed.

Give that a try, and if it doesn't work just shoot the computer and rob a couple of banks. No really, just get it to collarme.com not logged in and then log in. And remember - with computers, type as little as possible. If worse comes to worse you might have to call me on the damn phone or something. I'm no expert but the way I do it I never have a problem.

T^T




JstAnotherSub -> RE: I re-registered and still cant log into the site!! (10/23/2011 3:54:50 PM)

http://www.collarme.com/personals/support.htm

try clicking there


quote:

ORIGINAL: Firebirdseeking

I re-registered a new user name and password, still could not log on. REbooted, used another browser (IE) and I still cannot get into the site. Since I am not recognized by the site as a member, I cannot contact support. Can anyone suggest ANYTHING?? is there no webmaster to this site, and I wonder how many other people are habing this problem, and are just giving up with Collarme??




VideoAdminAlpha -> RE: I re-registered and still cant log into the site!! (10/24/2011 8:05:27 PM)

You wrote support on the 20th and 21st of October. So, the "I've been trying forever to get Support to answer me" is actually not exactly true. You now have an answer from support in your alternate account.




Firebirdseeking -> RE: I re-registered and still cant log into the site!! (10/24/2011 8:34:04 PM)

I wrote support on the 20th and 21st of October after I took someone's suggestion and re-registered; I did not know I could do that without setting up another profile. Before that I tried to reach support in other ways. In any case, the problem is now resolved, and thank you for your assistance. It's nice to know where the buck stops.




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