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Tech Sites Unload on Fubar.gov - 10/10/2013 10:12:10 PM   
Kirata


Posts: 15477
Joined: 2/11/2006
From: USA
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Garbage in, garbage out

First of all, there's the front-end site itself. The first page of the registration process (once you get to it) has 2,099 lines of HTML code, but it also calls 56 JavaScript files and 11 CSS files. That's not exactly optimal for heavy-load pages.

Navigating the site once you get past registration is something of a cheese chase through the rat-maze. "It's like a bad, boring video game where you try to grunt and hack your way through to the next step," one site user told Ars.

Once you get through all that, it’s not clear that it's going to do you any good. Underlying problems in the back-end code—including the data hub built by QSSI—have been causing errors in determining whether individuals are eligible for subsidized plans under the program.


Welcome to the government's latest bone-headed beta test

The more we learn about the development of Healthcare.gov, the worse the situation looks. The site has been serving myriad errors since it launched, including preventing users from creating accounts, failing to recognize users who do have accounts, putting users in inescapable loops, and miscalculating healthcare subsidies.

Obamacare Website Stinks

The website is troubled by coding problems and flaws in the architecture of the system, according to insurance-industry advisers, technical experts and people close to the development of the marketplace... hitting 'apply' on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website... it was as if the system was attacking itself

5 Obamacare Health Site Security Warnings

Just how risky are all these threats? In the case of the code-level flaws found by HP's Shah, she characterized the information security risks not as vulnerabilities, but rather "red flags."

Meanwhile, in other news...

Carney Refuses to call Obamacare Exchanges Flawed

Ed Schultz Blames Fox for Myth: "There are no glitches!"

K.


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RE: Tech Sites Unload on Fubar.gov - 10/11/2013 2:58:56 AM   
joether


Posts: 5195
Joined: 7/24/2005
Status: offline
I do find one thing amusing in all this. The length conservatives will go to show that all this is....some how.....directly the President's fault. I'm going to take the educated guess that the President nor Vice President had any direct dealings with the company that screwed this system up. But then, understanding launch days for companies that server a few million customers, things do tend to not go as planned.

Blizzard Entertainment, when it first opened its MMO game, World of Warcraft, was plagued with problems of every sort. Servers went up and down every few minutes or hours. There was bad code, things didn't work as intended, people couldn't access their accounts. Basically, the game had a very rocky first few months of life. Unlike the healthcare.gov site, your game 'lives or dies' in those first few months. Fortunately, Blizzard had a reputation of making good quality games. World of Warcraft had more content then its competitors, but didn't expect players to get to the end game quite as quickly. Still, with all the problems, they gave out freebies with those apologizes. They game free time, free loot, and a few other free items. Basically, they behaved like a good company should when trying to please the public.

Rockstar Games, makers of Grand Theft Auto V have had a number of server problems. While I don't have the game yet, I've heard there have been problems of all kinds and colors. The company sold a billion dollars worth of product in its first three days! Many other companies with hundreds of thousands if not millions of customers experience problems when their games have launched. Borderlands 2 by 2K Games had numerous problems on each of the consoles and PC versions. EA Games title out soon, Battlefield 4, will not doubtfully be full of problems. Microsoft gains its fair share of problems when it releases stuff. In fact, most companies experience problems of one sort or another not just on launch day but in the first few days, weeks or months of its release. You can do all the planning, checking/rechecking, and test releases (they are called Public Betas); but nothing prepares the company when the release of their product(s)/service(s) takes place.

The information I have from several sources state that there was a pile of coding problems. The logistics was not well thought out and that has caused problems on release. Likewise, those systems were not designed to handle a few tens of millions of users trying to access it in the same hour. My advice when this stuff happened to people, was the same as it was for patch days on any MMO.....give it a few days for all the major problems to work themselves out. In healthcare.gov, maybe give it two or three weeks.

Of course, there are those people that delight in taking down sites for fun, games, or some other sinister agenda. Who would have the most to gain by having this site face problem after problem? Who would benefit the most from this element of the Affordable Care Act not working for the average American in the nation?

< Message edited by joether -- 10/11/2013 2:59:08 AM >

(in reply to Kirata)
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