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Collarspace Profile Approval problem (old and new profiles)


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Collarspace Profile Approval problem (old and new profi... - 1/1/2023 10:01:25 AM   
melonymelons


Posts: 1
Joined: 4/14/2015
Status: offline
After using it for years, my profile suddenly lost its approval. Upon clicking on an email to reply to it, a pop up appears saying my profile needs approving before can send emails. It's effectively become a dead profile.

There was nothing controversial about my profile wording.

I've now put in hours to try and get a profile. Every single time I submit profile for approval it comes back refused with the comment "We were regrettably not able to approve this profile. Please refer to our terms of service for information on our community policies."

Some of the attempts are so basic I cant possibly be breaking any form of community policy.

Stuff tried so far :

Submit old profile for reapproval.
Changed wording of profile and resubmit.
Stripped down the wording to one line and resubmit.
Created brand new profiles and tried each of the above.
Done all the above with and without a new profile photo added for submission.
Tried doing the above with cookies turned off (needs cookies but was worth a try).
Done the above on normal internet connection and tried using a proxy site to hide location (in case the site was refusing certain jurisdictions).
When creating some of the new profiles I've used a brand new created email address in case the site doesnt like old ones.
Also used different browsers and with cookies cleared.

I'm now totally out of ideas but I see that brand new profiles are being created all the time by collarspace.

Can anyone help or provide advice as to what's happening please?

Thanks



< Message edited by melonymelons -- 1/1/2023 10:07:56 AM >
Profile   Post #: 1
RE: Collarspace Profile Approval problem (old and new p... - 1/6/2023 11:37:11 PM   
Byrdie


Posts: 51
Joined: 7/14/2008
From: Seattle, WA
Status: offline
Short of sending a direct message to Support to ask, I don’t know what to tell you.

(in reply to melonymelons)
Profile   Post #: 2
RE: Collarspace Profile Approval problem (old and new p... - 1/16/2023 11:05:59 AM   
meganh


Posts: 1
Joined: 1/15/2023
Status: offline
Hi I'm having the same issues
Any help would be greatly appreciated?

(in reply to Byrdie)
Profile   Post #: 3
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