LumusandtheLady
Posts: 1926
Joined: 11/1/2008 Status: offline
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Too goddamn funny! A collection agency just called asking for confirmation of a rep's employment here. I told them they had contacted a call centre and that what they were doing was inappropriate. He picked a fight with me about whether a collection agency that operates strictly by phone is a call centre and then insisted the laws for call centre operation don't apply. So now [if they have any sense] his call centre, and our call centre, have a copy of all this which was ended when I told him, "Formally, I'm saying this: we don't confirm or deny any employee information, including whether they are in our employ, over the phone. Do not call again; if you do charges will be pressed. Have a nice day!" Then I told the receptionist. If that agency calls again, we'll follow through, which would be even funnier!
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"Ok, can we return to reality now, please?" ~Rain - newest member of the Clan Scarlett O'Hair-a's~ You are a fluke of the universe...
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