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Cannot delete / close account - 11/25/2012 8:38:22 AM

King4Queens

Posts: 2
Joined: 9/18/2012
Status: offline

I can't find anything in the help section. I do everything it says, get a message 'Account is Closed', but when I search the name.....it still appears. Any thoughts?

< Message edited by King4Queens -- 11/25/2012 8:39:44 AM >

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RE: Cannot delete / close account - 11/25/2012 8:49:38 AM

poise

Posts: 9509
Joined: 7/3/2010
Status: offline

I believe the request to delete your account is placed in a queue, and there's no telling how long it will cycle around and be completed.
My advice is to delete everything you have in your profile, put it on Hidden status, delete it yet again, and then stay the heck away from signing into it.

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When the path ignites a soul, there’s no remaining in place.

(in reply to King4Queens)

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RE: Cannot delete / close account - 11/25/2012 8:53:00 AM

VideoAdminTheta

Posts: 3967
Joined: 10/24/2009
Status: offline

The site doesn't delete your account. You must delete it yourself. You can either hide the account and it won't be seen or you can delete the account and not try to sign into it for a while so that it will actually be deleted. It takes a few days at best to disappear. Support may be able to answer things that I cannot as I don't work that area, but this is the simple version I know.

(in reply to poise)

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RE: Cannot delete / close account - 11/26/2012 4:28:13 PM

King4Queens

Posts: 2
Joined: 9/18/2012
Status: offline

Thanks so much, I'll give it a try..

(in reply to VideoAdminTheta)

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