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"Revenge of the ticket agents" - 10/1/2007 9:41:06 PM

Vendaval

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"Revenge of the ticket agents"

4 secret ways airline employees even the score

By Christopher Elliott

" In interviews with ticket agents, airline employees and travelers, I’ve learned that ticket agents can punish problem passengers in a variety of ways, often without anyone even knowing it. They can exact their revenge on travelers by bumping them off flights, forcing them to check more luggage or, in Arbani’s case, sending them to a security line for a once-over from the TSA.

That’s not to suggest that America’s airports are staffed by vindictive airline employees. Despite their industry’s recent turbulence, most airline workers are professionals who wouldn’t think of abusing their position. But you never know when you’re going to meet a rogue agent — or when you might rub an otherwise law-abiding airline employee the wrong way, incurring that person’s quiet wrath. "

Read the rest of the article here -

http://www.msnbc.msn.com/id/21080989/

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RE: "Revenge of the ticket agents" - 10/2/2007 6:32:33 AM

pahunkboy

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Joined: 2/26/2006
From: Central Pennsylvania
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food service can spit in your food too. working with the public got harder every year. the ones that can most afford it complain the most- as tho if you complain you will get more. after a while a clerk/etc can decifer a genuine complaint from someone just blowing steam. FLying has become difficult- too many flights are late or worse. Even if you have a nonstop direct flight you still can face delays. So Ill just jump in the car from now on.

(in reply to Vendaval)

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