|
BlackPhx -> RE: I hate it when........ (9/12/2008 11:08:16 AM)
|
Ok I now officially hate the Best Buy credit company who is going to give me a flipping heart attack with their billing practices. I was a bookkeeper for 20 years and do taxes for friends every year but I am having trouble understanding how: Payment is due on the 1st Is statement is cut on the 6th But Payment on the 3rd is applied to the previous months bill cycle which was already paid because the statement hadn't closed in the computer when they got the payment, making the next months bill deliquent because they misapplied the payment. 5 phone calls later everything is supposed to be fixed, all charges reversed, payments up to date until I open this months bill and it claims that we are late. Since the payment is sent automatically by the bank without fail.. we are not only not late but paying far more than the minium. I suspect the supervisor I talked to now hates me, as while I don't yell, Ice dipped in liquide nitrogen is warmer and I don't back down. poenkitten growling and cleaning the fresh meat out of her fangs.
|
|
|
|