tazzygirl
Posts: 37833
Joined: 10/12/2007 Status: offline
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quote:
ORIGINAL: kdsub Listening to all the X servers and their comments reminded me that my mother many years ago was also a server. She is hell on wheels about service always comparing how she used to do it. One day I took my mother out to dinner. The service was terrible but it was crowded so we were still going to leave a 15% tip. When it came time to pay the bill it came to $32 or so. I gave the waitress two twenties and we waited for our change… It never came and we could not get her attention. Finally we got the supervisor to chase her down and she stomped to our table and slapped down the change without saying a word. My mother silently picked up the change… reached into her purse and took out 2 pennies and placed them on the table. As we were walking through the restaurant to the door the waitress ran up to my mom and said” here take your two cents.” My mother smiled, took the 2 pennies, and in a strong voice said” you’re right you aren’t worth two cents now get out of my way”. I love her. Butch Good for your mom! When customers give me more than the bill, unless they tell me specifically to keep the change it goes straight back to them. ~FR As far as expectations about tipping, of course i expect to get a tip if my service is swiftly, accurate and friendly. Another busy night. A table of 4 ladies had to wait a bit longer than usual. Not my standard, but i had 10 other tables. They had drinks, appetizers, and entrees. Deserts were on me for their patience and understanding. All along during their wait they kept saying.... you are slammed, we understand, take your time. We know when our service is not the best. We are also known to give free drinks, deserts, appetizers, even sushi when such times occur. But, you can bet your sweet ass that if a customer is so inconsiderate as to make my life hell while im trying to do my best with a bad situation, he/she wont get squat. I will ask if the food is prepared properly. I will wait patiently while you finish your joke, phone call, yawn, ect to ascertain if you desire another glass of wine. I will not take your order if you, or anyone in your party, is on a cell phone/gone to the bathroom/outside smoking/ect. All throughout Pittsburgh, i see signs in shops stating if you are on your cell phone, you will not get service. The owners of my restaurant and wonderful people. One is the head chef. One has three other restaurants and comes in on sundays to expo. One is there daily, today he was bussing tables and running food through a rush. It always amazes me how people believe that the owners dont know whats going on behind the scenes. Talking to them about the time you waited while they watched the server you had get thriple sat with 14 covers... ummm... yeah... he will listen. He will also realize the need for more servers. And thats about it.
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Telling me to take Midol wont help your butthurt. RIP, my demon-child 5-16-11 Duchess of Dissent 1 Dont judge me because I sin differently than you. If you want it sugar coated, dont ask me what i think! It would violate TOS.
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