SylvereApLeanan
Posts: 8275
Joined: 11/1/2007 From: Hell Status: offline
|
To retain posters, old or new - because, let's face it, the regulars keep the forum running as much as or more than the newbies - the first step should be to make the Administrative Announcements section, including the FAQ, REQUIRED READING before posting. Half of the "problems" we see stem from the lack of due diligence by people who haven't bothered to read that section. Make sure there is a notice reminding people that the forums are for discussion and not for advertising for a hook-up included there. We had to click a button that said we read and agreed to the TOS before we were allowed to create an account. From there, we were shunted directly to the area where we create a profile. Surely there's some way to mimic that feature and automatically shunt people to the Admin Announcements section. It would be even better if they couldn't continue to the rest of the forum until they click buttons to confirm they've read and agreed to everything, just like there is for the TOS. Second, make the Support button on the profiles side easier to find or combine it with Help. We get a lot of people coming here to ask questions about the profiles side. There's no reason for that. In addition, the Search button on this side needs to be more prominent. Once again, people posting repeat threads without performing due diligence creates a lot of consternation for the regulars. Of course the regulars are going to get tired and snippy when the fourth thread about scammers crops up in less than a week. Next, make a Newbie Questions and Support section. This could be a sub-forum or the Welcome section could pull double duty. Either way, it should be right at the top of the main menu so it can be found easily. That forum should have lots of sticky threads, similar to the set up in the Recipes section, for the most common questions and topics. Threads about FinDommes, the differences between sub/slave, recognizing red flags, how to set up a safe call and meet people safely, and a dozen other topics could be included. These threads never close, no matter how long they go on or how long it's been since the last post. Establish a group of volunteers to act as mentors/guides/welcome wagon drivers/whatever who monitor that section and answer questions.
_____________________________
Sylverë Dark Muse 30 Fluffy Points Grumpy Cat is my spirit animal. Shadow Governess & Mean Girl "There's something that doesn't make sense. Let's go and poke it with a stick."— The Doctor
|